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Amber Carns is a seasoned professional in product support and customer service, currently serving as Team Manager II at Box since July 2022. Previously, Amber held multiple senior managerial roles at Auctane from October 2018 to July 2022, overseeing support teams for ShipEngine and ShipStation. Amber has a diverse background in marketing and retail management, with experience as Southwest Field Marketing Manager at Yellowbird Foods and as Assistant Store Manager at American Eagle Outfitters. Earlier roles include management positions at Urban Outfitters and Gap Inc., as well as a bridal consultant at Korona Bridal. Amber holds education credentials from Austin Community College and Angelo State University.