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Katrina Capocelli is a seasoned IT professional with extensive experience in systems engineering and technical support. Currently serving as a Senior Systems Engineer at Bowlmor AMF since March 2016, Katrina focuses on optimizing networked software and operating systems while resolving technical issues. Previously, Katrina held the role of System Support Analyst III at Wells Fargo Advisors from 2004 to March 2016, providing technical support to over 12,000 users and managing market data entitlements and vendor relationships. Additionally, Katrina has experience as a Market Data Engineer at Wells Fargo and various technical analyst roles at First Union Securities and Wachovia, where responsibilities included troubleshooting, training, and documentation. Katrina holds a Bachelor of Business Administration from the University of Phoenix and possesses a strong foundation in business administration from Virginia Commonwealth University.