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Gregory Mastroianni currently serves as the Director of Customer Service at the Boston Housing Authority, focusing on providing stable and affordable housing for low and moderate-income individuals. Prior to this role, Gregory held various leadership positions at Winston Flowers for over 27 years, including Director of Client Relations and Director of Training and Development. In these positions, Gregory was responsible for enhancing client experiences, improving productivity, and overseeing customer satisfaction while managing significant sales teams that generated substantial revenue. Gregory began a career in hospitality at Four Seasons Hotels and Resorts as a Room Service Supervisor. Gregory's educational background includes studies at Harvard University Extension School and Bay State College.