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Laura Hellard is an experienced professional with a diverse background in customer success and education. Currently serving as an Account Manager at Booxi, Laura focuses on enhancing customer connections within the context of commerce. Previously, as a Senior Customer Success Manager at Shipup, Laura contributed to transforming post-purchase experiences in e-commerce. Laura's experience includes roles such as Enterprise Customer Success Manager at Spaycial and Customer Success Manager at SoCloz, where extensive operational and strategic account management was emphasized. Laura's early career includes teaching German at the Ministry of Education and working in sales and support roles. Academic qualifications include a Master 1 in Business Development and a Master 2 in Education.