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Ricky Everett is an experienced professional with a strong background in client services, quality assurance, and technical support. Currently serving as a Client Services Representative at Boostability since April 2021, Ricky previously worked at Connexion Point (cXp) as a Quality Assurance specialist, auditing insurance policies for CMS compliance. Ricky's tenure at COMPanion Corporation from December 2016 to April 2020 included roles as a QA Engineer, where responsibilities involved leading testing efforts, validating applications, maintaining test libraries, and administering cloud services. Ricky also served as a Network Hosting Administrator, managing cloud-hosted client solutions. Earlier experience includes tech support and network administration roles at COMPanion Corp from February 2012 to April 2016, as well as a driver position at Holbrook Asphalt and customer service at Assail Inc. Ricky holds a degree in Network Administration from Southwest Applied Technology Center, complemented by certifications in A+, Network+, and programming in HTML5 and C++.