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Tunpirom Wongkum has six years of work experience. In 2015, they began as a Cashier at DNC Parks & Resorts Grand Canyon. In 2016, they moved to FedEx, where they held three roles: Customs Support Representative(Import), Customs Agent(EDI Import), and Customs Clearance(Air Export Operation). In 2018, they began working at DKSH as a Customs Compliance Administrator and AuPairCare Live-In Childcare as an Au Pair. In 2021, they moved to FedEx again as a Clearance Representative, and in 2022, they began at Bookaway as a Data Entry Specialist and Supply Operations Specialist.

Tunpirom Wongkum has a Bachelor's degree in International Business Management (English Program) from Ubon Ratchathani University, which they obtained from 2012 to 2016. In 2019, they completed an Undergraduate Course in Advanced Grammar, English-FH Fall 2019 at Foothill College and an ESL Course in English Pronunciation - Spring 2019 at Monterey Peninsula College. In 2020, they completed an Au Pair Weekend Intensive Course in Data Survival Skills for the Real World at Pace University - English Language Institute. Additionally, Tunpirom Wongkum has obtained numerous certifications from Google Digital Garage and LinkedIn, including The Fundamentals of Digital Marketing, Starting a Memorable Conversation, How to Stand Out, The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary), Leadership Mindsets, Communication Foundations, Delivering Bad News to a Customer, Become a Customer Service Specialist, Building Rapport with Customers, Communicating about Culturally Sensitive Issues, Creating Positive Conversations with Challenging Customers, Customer Service Foundations, Customer Service: Call Control Strategies, Customer Service: Problem Solving and Troubleshooting, Customer Service: Serving Customers Through Chat and Text, De-Escalating Intense Situations, Innovative Customer Service Techniques, Listening to Customers, Phone-Based Customer Service, Preparing for Successful Communication, and a Certificate of Completion in 12th Global Leadership Development Program from Far East University in 2013.