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Sifiso Nkosi has extensive experience in customer service and support roles within the healthcare sector, currently serving as a Call Center Customer Service Representative at Bonitas Medical Fund since April 2022. Prior to this position, Sifiso worked as a Back Office Employee at AfroCentric Group from May 2016 to March 2022. Sifiso’s background also includes experience as a Call Center Consultant at Fedhealth Medical Scheme from March 2012 to April 2016 and as a Key Account Assistant at Medshield Medical Scheme from February 2008 to February 2012.