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Ala Ahmad is an experienced Operations and Maintenance Projects Engineer at Bombardier Transportation since May 2011, specializing in preparing O&M documents, coordinating training, and providing technical expertise for vehicle and wayside equipment. Prior roles include Electrical Engineer at Roses Southwest Papers Inc, focusing on troubleshooting electrical systems, and Electrical Improvement & Projects Engineer at Lafarge Cement Factories, where responsibilities included updating maintenance procedures and optimizing plant performance. Educational qualifications include a Master's degree in Industrial Engineering and Project Management from the University of Central Florida, and a Bachelor's degree in Electrical Engineering from the University of Jordan. Ala Ahmad's extensive technical background and project management expertise contribute to effective operational support and maintenance solutions.