ÂÜÀòÂÒÂ×

Emily Hirst currently serves as the Support Content Team Lead at Bolt since May 2021, having previously held roles as a CS Content Designer. Prior to this, Emily was the Head of Customer Support at Resolw from April 2020 to May 2021. Emily's earlier experience includes serving as Operational Content Manager at MYJAR from February 2017 to April 2020, where responsibilities included writing and communicating policy changes and ensuring compliance with FCA guidelines. Emily also held various positions at Driscoll's from January 2015 to September 2016, including Quality Assurance Supervisor, focusing on health, hygiene, and team well-being. Additionally, a background as a Security Officer at Heathrow between August 2011 and June 2014 involved public safety and customer service. Emily earned a Bachelor of Science in Sociology and Criminology from the University of Portsmouth in 2010.