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Joe Kaler is currently the Director of Support at Bold Group, where Joe leads the Technical Support team to deliver exceptional customer experiences. Joe also has a background in roles such as Director of Premium Support at Webroot, Consultant at Western Dual Sport Motorcycle Adventures, and various managerial positions at Hitachi Data Systems and GE Access. Joe holds a Bachelor's Degree in Business Management from the University of Phoenix and an Associate's Degree in Computer Science from Control Data Institute.