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CAROLINA ANDREA ARAGON ORDUZ is a seasoned professional with extensive experience in sales and customer service management. Currently serving as a Sales Manager Outbound at Bold.co since February 2021, Carolina has demonstrated leadership skills by managing teams effectively. Prior roles include Subgerente Comercial at Scotiabank Colpatria from October 2018 to September 2020 and Supervisor of Customer Service at Citi from September 2014 to October 2018, where leadership involved overseeing a team of approximately 20 customer service representatives. Carolina holds a degree in Business Administration from Corporación Universitaria UNITEC, earned between 2007 and 2009.