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Arnau Amill is an experienced IT professional currently serving as the Global IT Process Owner for Change and Release Management and Global IT Infrastructure Change, Problem and Incident Manager at Boehringer Ingelheim since April 2019. With a strong background in IT processes, Arnau has held significant roles at EY as an IT Senior Consultant for Volkswagen Audi España, focusing on service management, process documentation, and strategic dashboard development. Previous positions include Senior IT Consultant and Knowledge Management Manager at Informática El Corte Inglés, IT Quality Manager at Zemsania, and ITIL Consultant at ICA. Arnau's educational qualifications include a degree in Computer Science from Universitat de Barcelona, various IT and management certifications, and ongoing training in data analysis with Microsoft Power BI.