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Amy Scheiderman has extensive experience in technical support and customer service roles, currently serving as an Implementation Specialist at BoardEffect, a Diligent Brand, since September 2021. Prior to this position, Amy worked as a Senior Technical Support Specialist at BoardDocs, providing high-level end-user support for a SaaS platform. Amy's career also includes roles as a Software Support Specialist at ClubExpress, where assistance was provided to club administrators and members, and as a Customer Service Supervisor at Whole Foods Market, overseeing front-end operations. Earlier experience includes customer service roles at MDC Wallcoverings and Horizon Hobby, as well as a supervisory position at Pavlov Media. Amy holds a Bachelor's degree in English Language and Literature from the University of Kentucky.