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Xiao (Claire) Jiang, PMP, serves as Vice President in the Global Banking & Markets Americas COO Office at BNP Paribas since July 2018, where significant achievements include streamlining the onboarding process for front office staff, enhancing operational efficiency through data analysis, and leading business continuity planning initiatives. Prior to this role, Xiao held the position of Senior Human Resources Advisor at Fidessa, a leading Fin-Tech firm, contributing to the HR functions within a highly respected organization. Earlier experiences include internship roles such as HR Analyst at Gambit Technologies and Recruiting Specialist at Bureau Veritas, showcasing a solid foundation in human resources and candidate sourcing strategies. Xiao holds a Master of Science degree in Human Resource Management and Development from New York University.