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Lakshmi Alagappan currently serves as the Chief Administrative Officer (CAO) and Chennai Site Lead at BNP Paribas since July 2019. Prior to this role, Lakshmi held the position of Director, COO, and Head of Group Change Management - Finance India at Barclays from March 2014. Lakshmi's extensive experience in change management includes a tenure as Head of Change Management at RBS Business Services Pvt Ltd from September 2010 to February 2014, where responsibilities encompassed project management, transitions management, business analysis, and change delivery assurance services. Lakshmi holds a Post Graduation in Business Administration from Symbiosis International University and a Bachelor's degree in Commerce from Ethiraj College for Women, Chennai, along with a PRINCE2 Practitioner certification.