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Fábio Silva is an experienced professional in the payments and customer service sectors, currently serving as the Interim Merchant Service Manager at Trustly since August 2020. Fábio has also held roles as a Team Leader in Merchant Services and a Technical Payment Analyst, where responsibilities included resolving technical payment issues and facilitating communication across various departments. Prior experience includes serving as a Direct Bank Manager at Millennium bcp, providing client support related to payments and fraud prevention, and working as a Customer Service Center Agent at Prosegur. Fábio's education includes a Licenciatura in Archaeology from the Faculdade de Letras da Universidade de Lisboa, complemented by a background in volunteer roles within archaeological research and public engagement.