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Nikki Kern possesses a diverse background in customer service and leadership within the hospitality industry, alongside a solid foundation in accounting. Since January 2013, Nikki has contributed to the Lubar Executive MBA Program in an accounting capacity. Concurrently, Nikki has served as a Customer Service Provider at BMO Harris Bradley Center since June 2012, focusing on delivering exceptional customer experiences. As a Shift Leader and Bartender at Sobelman's @ Marquette since January 2012, Nikki oversees restaurant operations while ensuring guest satisfaction. Previous experience includes roles at Texas Roadhouse from January 2008 to May 2011, encompassing hosting, waiting, and bartending. Nikki holds a degree in Accounting and Business Administration from the University of Wisconsin-Milwaukee, earned between 2011 and 2015.