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Charles Swamy is a seasoned professional with extensive experience in program and operations management, primarily in the food service sector for government and commercial contracts. Currently serving as Program Manager at BMMI since April 2008, Charles oversees operational performance and ensures customer requirements and contract obligations are met across Bahrain, Dubai, and Iraq. Previous roles include Customer Service Manager, Sales Manager, and Customer Service Supervisor, where responsibilities ranged from managing key accounts to implementing sales strategies. Charles also has experience in financial advising, marketing, events coordination, and data administration. Educational qualifications include a Level 2 Certificate in Purchasing, Procurement/Acquisitions and Contracts Management from the Chartered Institute of Procurement and Supply, and a Level 5 Diploma in Leadership and Management from The Institute of Leadership & Management.