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Shalaka Khot is an experienced ITSM Consultant at BMC Software since May 2021, bringing extensive expertise from previous roles as an Assistant Consultant at Tata Consultancy Services from October 2013 to May 2021 and as an Associate Software Engineer at Accenture Technology Solutions from August 2010 to October 2013. Shalaka Khot holds a Bachelor of Technology in Computer Science from Usha Mittal Institute of Technology for Women, completed in 2010.