ÂÜÀòÂÒÂ×

Adriana Pastula is a skilled professional with extensive experience in customer experience and educational content development. Currently serving as the Digital Customer Success Content Lead at BMC Software, Adriana specializes in creating targeted content that enhances customer engagement. Previously, at Snappy Kraken, roles included CX Operations and Training Team Lead, where oversight of customer experience and operations was a primary responsibility, and prior positions focused on user data management, resource creation, and training to improve customer satisfaction. At Prodigy Education, Adriana delivered engaging virtual lessons and fostered exceptional client experiences. Educational background includes a Bachelor of Science in Education from Florida International University.