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Melissa Cox currently serves as the Director of Training at BlueSky Medical Staffing Software, where responsibilities include implementing technical training for new clients and providing ongoing training for existing clients. Previous experience includes a Technology Account Manager position at Covetrus, focusing on client retention and education, and various roles at Gannett | USA TODAY NETWORK, where Melissa specialized in account management and digital product guidance in the automotive sector. Additional experience encompasses senior production and operational roles at World Talk Radio, LLC, Modavox, Inc., and University Appraisal Company, among others, demonstrating a diverse skill set in client services, account management, and team leadership.