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Milutin Vagic has a diverse range of experience in customer support and service roles, currently serving as a Technical Support Associate and Customer Success Specialist at BlueGrid.io since November 2021. Prior to this, Milutin worked as a Support Agent at 5CA from April 2020 to November 2021, and briefly as a Call Center Agent at Optimus Lead Management, where responsibilities included maintaining client relationships and negotiating deals within the global financial market. Earlier experience includes serving as an Electrolux brand ambassador, promoting products and managing consumer interactions, and working at McDonald's in various service capacities. Milutin holds a Bachelor of Applied Science degree in New Computer Technologies from The School of Electrical and Computer Engineering of Applied Studies.