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Negin Nafissi is an experienced quality assurance program manager at Blue Shield of California since December 2019, previously holding various leadership roles at L.A. Care Health Plan from November 2013 to November 2019, including interim Medicare operations director and operations manager. Negin's career includes a role as a systems solutions and deployment business specialist at Kaiser Permanente, where responsibilities involved supporting the implementation of a technological tracking system for pharmacies. Earlier experience as lead consultant at WGA Consulting, LLC involved managing project initiatives across diverse industries, focusing on change management and leadership development. Negin began a professional journey as a staffing manager at Robert Half International. Educational qualifications include a master’s degree in industrial organizational psychology from Alliant International University-Los Angeles and a bachelor's degree in psychology and political science from UC Irvine.