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Jill Chapman is an experienced marketing professional currently serving as the Director of Member Marketing at Blue Shield of California since March 2020. In this role, Jill leads a team responsible for member communications and marketing strategies, focusing on enhancing member engagement across various channels. Prior to this position, Jill worked as a consultant for Better Me Than You/Clearly Organized and held leadership roles at Oakwood Worldwide, including SVP/Chief Global Sales & Marketing Officer, where Jill oversaw global operations and sales across multiple regions. Jill's earlier experience includes managing sales teams at RR Donnelley and volunteer leadership roles in educational organizations. Jill holds a Bachelor of Arts in American Studies from Florida State University.