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Jeff Sullivan is a seasoned IT leader with extensive experience in managing technical operations and infrastructure across various industries. Currently serving as the Director of Technical Operations at Blue Shield of California, Jeff oversees on-premise data center infrastructure and vendor management. Prior roles include Director of IT Infrastructure and Technology Operations at Chedraui USA, where responsibilities encompassed data centers and service desk management, and leveraging technologies like Nutanix HCI for cost reduction and resiliency. With a proven track record of enhancing IT operations and driving strategic initiatives, Jeff has led significant projects, optimized resources, and fostered cross-functional partnerships throughout a diverse career in organizations such as Smart & Final, American Advisors Group, and Nationwide Pet. Jeff holds a Bachelor of Business Administration from the University of La Verne and a Project Management Certificate from the University of California, Irvine Division of Continuing Education.