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Jessica Reffner has a diverse work experience spanning over several years. Jessica started their career at Mineral Springs Custom Labels in 2006, where they worked as a Customer Service/Accounts Receivable Manager until 2011. Jessica then joined API Technologies Corp. as a Lead Customer Relationship Coordinator, a role they held until 2014. Jessica then transitioned to a Customer Service Manager position at API Technologies Corp. (formerly Spectrum Microwave) for a few months. In 2014, they joined Link Computer Corporation as a Customer Support Representative and later became a Training Specialist before leaving in 2019. Jessica then joined Muni-Link as a Training Specialist/Project Manager, a role they held for four years until 2019. Most recently, they joined Blue Mountain Quality Resources as a Cloud Operations Analyst I in 2019.

Jessica Reffner obtained an Associate in Specialized Business Degree in Executive Assistant/Executive Secretary from DuBois Business College in 2006. Jessica then pursued a higher education at Pennsylvania Highlands Community College, where they earned an Associate of Science Degree in Business Administration, Management and Operations from 2009 to 2012. Lastly, they attended Mount Aloysius College from 2013 to 2015, completing their education with a Bachelor's degree in Business Administration, Management and Operations.