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Grayce Gillespie has a robust professional history in client operations and account management, currently serving as Client Operations Manager at Blue Cross Blue Shield of Michigan since September 2018, following a role as Senior Account Representative. Prior experience includes working as a Territory Manager at Chemsearch FE, where solutions were crafted to address diverse infrastructure needs and new business was competitively pursued. Grayce also contributed to customer service excellence as Assistant Branch Manager and Management Trainee at Enterprise Rent-A-Car and Jackson, respectively, with responsibilities encompassing team management, client relations, and operational improvement projects. A graduate of Michigan State University, Grayce Gillespie's background reflects a strong commitment to customer service and strategic support.