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Don Nelson currently serves as Supervisor of Infrastructure Software Platforms at Blue Cross Blue Shield of Arizona, leading a team focused on Active Directory and DNS management since October 2017. Alongside this role, Don has been a Rider Coach at TEAM Arizona Motorcyclist Training Centers since 2012, providing motorcycle safety instruction. Previous experience includes positions at GoDaddy, where Don held managerial roles in Problem & Change Management and Incident Management, and CGI, overseeing a 47-member IT operations team. Don's diverse background also encompasses work at IBM Global Services, Swift Transportation Inc., Camisa Technologies, and SalesLogix, highlighting extensive expertise in IT operations, infrastructure management, and technical support.