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Muskan Jaisinghani is a seasoned professional in business systems analysis and quality assurance, currently serving as the Lead Business Systems Analyst and Software Development Engineer Test Lead at Blue Cross Blue Shield of Massachusetts since February 2017. Responsible for leading multiple project teams, Muskan's role involves overseeing test activities, developing test strategies, managing vendor resources, and ensuring security and compliance. Previous experience includes positions as a Senior Business Operations Analyst and Business Operations Analyst at Commonwealth Care Alliance, along with significant roles at Cognizant, JobSync, Inc., Sonos, Inc., and SEED Infotech Ltd., accumulating expertise in performance improvement, test strategy management, and quality assurance. Muskan holds a Master's degree in Computers and Management from Devi Ahilya Vishwavidyalaya.