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Kim Karbott has extensive experience in healthcare claims processing and technology implementation, currently serving as the Claims System Configuration & Maintenance Senior Director at Blue Cross Blue Shield of Massachusetts since December 2007. Kim leads a team of 75 professionals focused on optimizing EDI and Claims System platforms for efficient claims adjudication and payment support. Previous roles include Claims Administration & Support Senior Director, where Kim managed a $12M budget and a team of 200, and various positions that encompassed responsibilities in project management, business analysis, and electronic data interchange. Kim holds a Master of Business Administration from Northeastern University and a Bachelor of Arts from New York University.