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Mallory Cates has a wealth of work experience. Mallory began their career in 2007 as an Entrepreneur/Decorator at Cates Custom Cookies, co-founding a small company that sold custom-decorated cut-out cookies for all occasions. In 2013, they took on the role of Bookkeeper/Marketing Assistant at United Bank of Iowa. In 2014, they began working as a Barista at ISU Dining. In 2016, they accepted an Account Management Intern role at Meyocks. Finally, in 2017, they began working as a Digital Marketing Analyst at Blue Compass Interactive.

Mallory Cates graduated from Iowa State University - Ivy College of Business in 2017 with a Bachelor of Science in Business, Marketing, and Management. Subsequently, they obtained certifications from Google in 2018 for Google My Business, and from LinkedIn in 2022 for LinkedIn Marketing Strategy Certification. Mallory also obtained certifications from Google in 2022 for Google Analytics Individual Qualification and Google Ads Search Certification.