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Sara Seymour is a skilled VoIP Engineer currently employed at Blue Apple Technologies, LLC since October 2020, where responsibilities include developing a comprehensive knowledge base and training documentation for both internal departments and external users. Prior experience includes a contract role at MATRIX Resources with the American Cancer Society, providing technical support to users and training new hires. Additional roles include help desk representative positions at various organizations, such as The Ohio State University and Cardinal Health, focusing on technical issue resolution and user support. Early career experience includes a supervisory role at Teleperformance and various customer service positions. Sara Seymour has a background in assisting users with IT issues across different platforms and systems. Education includes attendance at Columbus State Community College and a diploma from Bexley High School.