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Kerry Shahen Frank has had a varied work experience, beginning in 2000 when they worked as a Public Relations employee at Comedy Central. In 2001, they were a Marketing/Promotions employee at WTEN-TV, where they created and developed on-air promotions and developed new marketing campaigns. In 2002, they moved to WBNG TV 12 as a Reporter/Morning Anchor. In 2004, they took on the same role at ActionNews.com. In 2008, they became a Sales Professional at Tiffany & Co. In 2010, they were an Elementary School Teacher at Fox Chapel Area School District. In 2012, they began working as a Remote Profile Pro Writer at Match.com. Finally, in 2019, they assumed the role of Senior Account Manager at BloomBoard, Inc.

Kerry Shahen Frank received a Bachelor of Arts in Broadcast Journalism from Ithaca College in 2000, followed by a Master of Education from Duquesne University in 2009.