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Alejandra Valencia is a skilled Software Engineer with a diverse background in software development and technical support. Currently employed at Bloodworks Northwest since November 2022, Alejandra previously held positions at Microsoft as a Software Engineer, contributing to the development of a GDPR-compliant REST API and an education web game, utilizing technologies such as React and TypeScript. With experience at Smartsheet as a Technical Customer Support Specialist, Alejandra achieved a 95% customer satisfaction rate and trained numerous clients, enhancing community engagement. Alejandra’s career also includes a role as a Project Manager at Microsoft, where content crafting for product launches garnered significant viewership. An academic background includes a Bachelor's degree in Information Systems & Technology from Bellevue College and earlier education at Victoria's Academy of Cosmetology and Pasco High School.