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Beth Carpenter has extensive experience in technical support and management roles, currently serving as the Manager of the Technical Assistance Center and Help Desk Manager at Blaze Credit Union since November 2016. In these positions, Beth organizes projects related to the Help Desk, ensures proper documentation for employee support, and delegates tasks to team members to enhance their knowledge. Prior to this, Beth worked as a Help Desk Analyst at Blaze Credit Union and held various roles in the tech support field, including Help Desk Representative at Delta Air Lines and Desktop Support Technician at MLT Vacations, where responsibilities included providing hardware and software support to employees and sales staff nationwide.