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Georges Reymond is an experienced Customer Service Manager with a robust background in the luxury watch industry. At Blancpain SA since March 2012, Georges has focused on creating customer service solutions aligned with consumer expectations and defined service level agreements. Prior experience includes a similar role at Tiffany Watch Co from January 2008 to September 2012, where Georges upgraded customer service to meet consumer demands and general management standards. Prior to that, Georges managed after-sales service at Blancpain SA from January 2002 to December 2007 and coordinated customer service for various Swatch Group brands from October 2000 to March 2003. Georges began a career with OMEGA SA in 1999, working in help desk support and network administration. Academically, Georges holds a degree in Quality Management from Qualicon and pursued studies at the University of Lausanne.