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The Technology and Development team at Blackwell's Bookshops is responsible for designing and implementing innovative software solutions that enhance the customer experience, streamline internal processes, and support the specialized needs of academic institutions and businesses. This team works on projects such as e-procurement systems, mapping services, and tailored software applications, ensuring that both online and in-store offerings are efficient and user-friendly. By leveraging technology, they aim to improve operational efficiencies and deliver exceptional service to a diverse range of clients.