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Shanice Francis-Benjamin is a seasoned professional with extensive experience in the healthcare and restaurant industries. Currently serving as Collections Manager at Blackstone Medical Services since July 2018, Shanice oversees the Patient and Insurance Collection Department. Prior roles in the company included Insurance Specialist, Insurance Verification Specialist, and Insurance Verification Manager. Additionally, Shanice held the position of Restaurant Manager at Pollo Tropical, further showcasing a versatile background in both medical and service-oriented environments.