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Margareta Holzner possesses extensive experience in customer service and management, currently serving as a Senior Customer Concierge at Blacklane since September 2018. Prior roles include First Line Manager at Teleperformance Portugal from April 2017 to September 2018 and Team Lead at Convergys from November 2010 to December 2016. Margareta Holzner holds a Master of Business Administration (M.B.A.) in Business Administration, Management and Operations from Saint Louis University, obtained between 2012 and 2016, and a Bachelor of Business Administration (BBA) in Marketing/Marketing Management from the same institution, earned from 2006 to 2010.