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Adriana Gajdecka is a seasoned CX Project Manager at Black Red White, since July 2022, focusing on customer strategy and experience improvement initiatives. Prior experience includes roles at Orange Polska from April 2016 to July 2022, including Project Manager within the Customer Experience Strategy Department and Chief Specialist of Customer Relations, where responsibilities encompassed project management, direct customer communication, and customer satisfaction initiatives. Adriana's career began at Orange Polska in 2004, progressing through various positions related to internal communication and process management. Adriana holds a Master of Science degree from Lodz University of Technology and has pursued numerous professional development courses at esteemed institutions, enhancing skills in communication, customer experience, and project coordination.