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Charles Williams is an experienced professional currently serving as an Inside Sales Representative and formerly as a Marketing Analyst at Black, Mann & Graham LLP since July 2019. Promoted to the sales role in 2021, Charles engages in market analysis, develops marketing policies, and designs promotional materials using Adobe Creative Cloud. Responsibilities also include coordinating special projects, training material development, and managing social media content and SEO optimization. Prior to this role, Charles gained customer service experience as a server at Prime Farm to Table Restaurant. Charles holds a Bachelor's degree in Consumer Experience Management from the University of North Texas, obtained in 2020.