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Mercedes Riggs has a diverse work experience spanning various industries. In 2016, they started their career as an Assistant Coach/Video Coordinator for the Women's Basketball team at Salt Lake Community College. Mercedes then pursued new opportunities at Staff Care, where they held roles as a Sourcing Specialist, Recruiting Specialist, and Recruiting Associate. In 2018, Mercedes joined VeloSource as a Senior Consultant and also took on the role of Director of Player Development for Women's Basketball at San Diego State University. Most recently, they have been working as an Operations Manager at both PATH Behavioral Healthcare and Black Cliffs Partners, starting in 2021. Throughout their career, Mercedes has gained expertise in coaching, recruitment, and operations management.

Mercedes Riggs began their education at Salt Lake Community College in 2012, where they obtained their Associate's degree in General Studies. Mercedes then went on to pursue their Bachelor of Arts degree in Psychology at Duke University, from 2014 to 2016.