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Emma Lawson is a seasoned professional in customer and partner success management with a diverse background in client relations and project execution. Currently serving as a Customer Success Manager at Bizzabo since June 2024, Emma previously held the position of Partner Success Manager at Safewill, where the management of a portfolio of over 120 clients showcased proficiency in data analysis and cross-functional collaboration. Experience as a Sales Administrator at Floatspace involved enhancing customer service and contract negotiations, while a tenure as a Senior Account Executive at Citizen Relations focused on executing large-scale promotional events. Earlier, Emma worked as a Senior Customer Service Specialist at OLG, providing crucial support for lottery prize claims. Educational qualifications include a Bachelor's Degree in Business Management and Organizational Studies from Western University, along with studies at Hong Kong Baptist University.