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Markus Dian Pratama has a diverse background in customer service and management roles, including experience as a Branch Manager at Biznet and a Telemarketing Supervisor at PT. Exa Mitra Solusi. With a Bachelor's degree in Communication and Media Studies from Universitas Serang Raya, Markus has also worked in roles such as BCA Account Officer and Purchasing Officer, showcasing a strong skill set in communication, customer service, and strategic planning.