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Alejandro Meza Mastache is a Customer Success Manager and Onboarding Specialist at Bizneo HR since July 2023, known for providing expert onboarding guidance and creative problem-solving to enhance customer experiences. Prior to this role, Alejandro served as an Account Manager at Factorial from January 2022 to July 2023, managing inbound leads, conducting software demos, and collaborating with teams to improve customer satisfaction. Alejandro's experience also includes a role as Account Manager for SMB LATAM, addressing customer inquiries and working closely with customer service and product development, as well as providing customer support in LATAM, where basic troubleshooting and metrics management were key responsibilities. Alejandro earned a Licenciatura en Relaciones Comerciales from Instituto Politécnico Nacional between 2018 and 2022.