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Elisabeth Schaffalitzky is an experienced professional in customer success and psychological services, currently serving as the Head of Customer Success at Bizimply since October 2019, after progressing through roles such as Customer Success Team Lead and Customer Success Manager. Prior experience includes working as an Author Support and Marketing Strategist at BooksGoSocial, where Elisabeth developed marketing plans for self-published authors, and roles at Yap.ie focusing on customer development and digital marketing. Previous psychological roles include Assistant Psychologist positions at HSE and CARA Counselling Crumlin, providing therapeutic and assessment support. Elisabeth holds a PhD in Psychology from Dublin City University and a Bachelor's degree in Digital Business from Technological University Dublin, among other qualifications.