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Roberto Biondini is a seasoned professional in the technology sector with extensive experience in pre-sales consulting and software design. Currently serving as a Senior Pre-Sales Consultant at Bizagi since April 2014, Roberto focuses on providing technical consultancy and support to sales teams, handling RFI/RFP responses, custom product demonstrations, and proof of concepts. Prior roles include Pre-Sales & Post-Sales Consultant at ServicePilot, where responsibilities encompassed customer support and product deployment, and Senior Software Designer positions at Avaya and Nortel, overseeing product design, implementation, and team leadership. Roberto began their career in the Italian Army as a System Administrator, holding the rank of Second Lieutenant. Roberto holds a Master of Engineering in Telecommunication Engineering from Università degli Studi di Perugia.