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Marko Laukkanen is a seasoned professional in the field of tactical communication devices, currently serving as the Defense Professional Services Team Lead at Bittium since July 2015. Responsibilities include team leadership, customer use case configuration planning, product training, product integration support, and addressing technical issues for clients. Previously, Marko held various engineering and leadership roles at Bittium, including Head of Sales Support and Test Lead/Senior Engineer, focusing on system specification design, feature analysis, and test automation. Prior work experience includes a tenure at EB, Elektrobit, where Marko contributed as a Senior Design Engineer and Design Engineer, utilizing agile methodologies. Marko Laukkanen holds a Bachelor of Science in Technology in Information Technology and Embedded Systems from Kajaani University of Applied Sciences.