Operations and Support
About
The Operations and Support team at Bitso is responsible for ensuring seamless platform functionality and user experience across all services. This includes managing customer inquiries, overseeing business continuity plans, and handling KYC operations to maintain regulatory compliance. Additionally, they coordinate cross-functional efforts to optimize trading operations, enhance service delivery, and support the business's growth across Latin America.
Team members
Ana Jairala
Servicing Business Partner Man...
Christian Daniel Avi...
Head of Dev Ops
Daniel Piloto Prates
Business Continuity Lead
Diego Fernando León ...
Customer Support Senior Specia...
Federico Saiz Beckma...
Head of Business Operations
Ginele Delgado
Payments Ops
José Antonio Quintan...
Ops
Juliana Orneles
Global Sr. Operations Speciali...
Luis Arturo S.
Business Continuity Lead
Milena Marques
Head Of Operations & Business ...