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Katharina Zauner has accumulated a diverse range of experience in customer service and management across several roles and industries. Currently serving as a Sachbearbeiterin at ista since May 2024, Katharina also leads customer care at Bitpanda, where the tenure began in March 2021, following a role as a Customer Support Specialist. Prior experience includes project management at Culinarius Gruppe, IT assistance at Gerstner Culinary, and leadership positions as CEO at Glücksmomente Eltern-Kind-Institut and Co-CEO at Bocs Bar. Earlier career highlights include working as a Front Office-Mitarbeiter at The Guesthouse Vienna.